Please note that the free delivery stated applies to mainland UK only and excludes Northern Ireland, Ireland , Scottish Highlands and islands , Isle of Man , Isle of Scilly , Isle of Wight , Jersey and Guernsey. Note for Scottish Highlands: If your post code is any of the following then extra charges apply, as most couriers class the following areas as “extended areas”. FK18, FK19, HS1-HS9, IM1-IM9 IM86, IM87, IM998, IM99, IV1-IV9 IV10-IV28 IV30, IV31, IV32 7 IV36 IV40-IV49 IV51-IV56 IV63 KA27 & KA28 KW1-KW17 PA20-PA49 PA60-PA78 PA87 & PA88 PH17-PH26 PH30-PH44 PH49 & PH50 PO30-PO41 TR21-TR25 ZE1-ZE3 Please note that all charges for “extended areas” are completely at the cost to us and that no profit has been incurred. If you are unsure about whether you are classed as an extended area please contact us via email.


  • You have the right to return a product up to 30 days after a delivery is made.
  • Returns can only be made by prior arrangement, Unauthorised returns will be refused.
  • Products to be returned must be in original packaging supplied by Altenzo Tyres.
  • Products returned must be in same condition prior to being delivered with EU Label still attached.
  • Special order products such as custom selected tyres mounted to wheels are strictly NON REFUNDABLE as these are a custom made order to your request and are therefore non re-saleable.
  • Buyer is Liable for return postage costs unless product is faulty from manufacturer, final refund will be made after product has arrived back with us and has been inspected.
  • A defected product missed by our quality control check will be a FREE return and replacement product or full refund given if no replacement is available, buyer must provide images of the damage/defect product which will then be used as evidence against our images to assess such case.
  • Our products are based in a warehouse which may gather dust and other particles whilst on sale which don’t subtract from the value of the item but as such will require cleaning before fitment to a vehicle.

Altenzo Tyres are not liable for any product that has been mistreated or mounted to a vehicle incorrectly from third party companies I.E. Tyre Fitting Garages, Private tyre fitters and unqualified persons, thus resulting in injury.

All products sold by Altenzo Tyres are fit for the purpose intended and have been inspected prior to sale by a qualified technician.